Termos de Serviço

Influenccer's Terms of Service

Welcome to Influenccer.com. Influenccer.com is a marketplace platform for services performed by its users.

The following terms and conditions (these "Terms of Service"), govern your access to and use of the Influenccer website, including any content, functionality and services offered on or through www.Influenccer.com (the "Site"), by Influenccer International Ltd. or Influenccer Limited. (Lemesou 11, 2112 Nicosia, Cyprus), as applicable.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Influenccer services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

Key Terms

 

Gigs® are services offered on Influenccer.

Sellers are users who offer and perform services through Gigs on Influenccer.

Buyers are users who purchase services on Influenccer.

Gig Page is where the seller can describe their Gig and the Gig’s terms, and the buyer can purchase the Gig and create an order.

Gig Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.

Gig Multiples are additional quantities of unique orders from the seller’s Gig.​

Gig Packages allow Sellers to offer services in different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over $5.​

Custom Offers are exclusive proposals that a seller can create in response to specific requirements of a buyer.

Custom Orders are requests made by a buyer to receive a Custom Offer from a seller.

Orders are the formal agreement between a buyer and seller after a purchase was made from the seller’s Gig Page.

Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Gig.

Disputes are disagreements experienced during an order between a buyer and seller on Influenccer.

Revenue is the money Sellers earn from completed orders.

Sales Balance is cleared revenue from completed orders for Sellers to withdraw or use to purchase Gigs.

Shopping Balance is shopping credit collected from cancelled orders or Influenccer promotions to be used for purchasing Gigs.

Overview (Main terms, in a nutshell)

 

  • Only registered users may buy and sell on Influenccer. Registration is free.

  • Gigs® on Influenccer may be offered at a base starting price of $5. Some Gigs are offered at a base price of more than $5 as determined by the seller.

  • Buyers pay Influenccer in advance to create an order.

  • Orders are purchased through the Order button found on a seller’s Gig page or through a Custom Offer.

  • For fees and payments please read the purchasing section here.

  • Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and status.

  • Sellers gain account statuses (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices through Gig Extras, or selling their Gig in multiples.

  • Users may not offer or accept payments using any method other than placing an order through Influenccer.com.

  • Buyers are granted all rights for the delivered work, unless otherwise specified by the seller on their Gig page. Note: some Gigs charge additional payments (through Gig Extras) for Commercial Use License. See our “Ownership” and “Commercial Use License” sections below for more information.

  • Influenccer retains the right to use all published delivered works for Influenccer marketing and promotion purposes.

  • We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

Sellers

Basics

 

  • Sellers create Gigs® on Influenccer to allow Buyers to purchase their services.

  • Sellers may also offer Custom Offers to Buyers in addition to their Gigs.

  • Each order you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount.

  • Influenccer accredits Sellers once an order is completed. See our "Orders" section below for a definition of a completed order.

  • If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s Shopping Balance.

  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers and Pro Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.

  • Sellers may not promote their Gigs or any Influenccer content via the AdWords platform.

  • Sellers may withdraw their revenues using one of Influenccer’s withdrawal options.

  • The seller's rating is calculated based on the order reviews posted by Buyers. High ratings allow Sellers to obtain advanced seller levels (see Levels below).

  • For security concerns, Influenccer may temporarily disable a seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple Influenccer accounts to a single withdrawal provider.

  • Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or otherwise, which may apply to them depending on residency or location. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The Gig price shown on the Gig page is inclusive of all such taxes and charges that may apply to the Sellers.

Gigs®

 

  • Sellers are allowed to post a select amount of active Gigs based on their Level status.

    • 7 Gigs for Sellers without a Level status.

    • 10 Gigs for Level 1 Sellers.

    • 20 Gigs for Level 2 Sellers.

    • 30 Gigs for Top Rated Sellers.

  • Gigs created on Influenccer are User Generated Content.

  • Gigs may be removed by Influenccer for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:

    • Illegal or Fraudulent services

    • Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found here

    • Adult oriented services, Pornographic, Inappropriate/Obscene

    • Intentional copies of Gigs

    • Spam, Nonsense, or Violent Gigs

    • Gigs misleading to Buyers

    • Reselling of regulated goods

    • Services that extend beyond 30 days of service duration

  • Gigs that are removed for violations mentioned above, may result in the suspension of the seller’s account.

  • Gigs that are removed for violations are not eligible to be restored or edited.

  • Gigs may be removed from our Search feature due to poor performance and/or user misconduct.

  • Gigs may include pre-approved website URLs contained within the Gig description and requirements box. Gigs containing websites promoting content, which violates Influenccer’s Terms of Service, will be removed.

  • Gigs are required to have an appropriate Gig image related to the service offered. An option to upload two additional Gig images are available to all Sellers.

  • Gigs may contain an approved Gig Video uploaded through the Gig management tools available on Influenccer.

  • Statements on the Gig Page that undermine or circumvent these Terms of Service is prohibited.

  • Eligible Gigs and Sellers may price their Gigs at a base price beyond $5. Base prices on Gigs can be set to $5, $25, $50, and $100.

  • Eligible Gigs in select Categories may set up Gig Packages to offer their services in structured formats with multiple price points for the selected Gig.

Gig Extras

 

  • Gig Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.

  • Gig Extras may be removed for violations of our Terms of Service. For specific terms, please see the Gigs® section above for a list of services that violate our Terms of Service. Gigs are subject to be removed due to violations found in Gig Extras.

  • The amount of Gig Extras, which can be offered, and the price for each Gig Extra, is based on your seller Level. More information surrounding your accounts eligibility for Gig Extras can be found here.

  • Services offered through Gig Extras must be related to the base service and part of the deliverables on the order.

  • Gig Extras may cover different categories of services that are components to a higher quality delivered service.

  • Sellers have the option to extend the duration of an order for each Gig Extra that is added to the order. This is to cover the time needed to complete the extra service.

Levels

 

Influenccer is all about helping Sellers leverage their skills. We seek to empower top performing Sellers with helpful tools to grow their business. Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Influenccer may reward them with new statuses, special opportunities, benefits, and tools that come with it.

  • Influenccer Sellers can gain account Levels based on their activity, performance and reputation. The advancement criteria can be found here.

  • Advancement in Levels are updated periodically by an automated system.

  • The current Levels a seller can achieve are, Level 1, 2, and Top Rated.

  • Sellers who cannot maintain their high quality service, experience a severe drop in ratings, or stop delivering on time risk losing their seller status and the benefits that come with it. For example, late deliveries, warnings to the seller’s account and cancellations can cause a seller to move to a different Level.

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